Delivery Information
Hello and thank you for shopping with us! Please review our shipping and delivery information.
We are pleased to ship your items directly to your doorstep. Shipping is free on some orders as listed in the table below. We primarily ship USPS for all orders measuring 12" x 12" x 12" (33cm x 33cm x 33cm) or less. We use Fedex for larger boxes and DHL for international orders depending on what you have ordered. From the Secure Checkout page, you'll see your item description, price and delivery timing. If you prefer a faster delivery method, please contact us or call us at 831.624.2100 x350. Click the following link for more detailed information regarding typical order processing and shipping times and related Policies and Procedures.
To see tracking information regarding your order, go to My Account and login. Open your Order History. Click the symbol of an eye at the right. A detailed page of your order(s) will open. Select the specific order. You will see the tracking information in the comments line so you can track your order. You should also receive an email regarding the tracking info directly from USPS, Fedex or DHL when your order is shipped. If we can help in any way, please contact us.
Shipping Information
| Service | Locations | Delivery Schedule | Cost per Shipment |
| United States |
All states including Alaska and Hawaii |
3-5 days Monday - Saturday |
$11.95 or FREE |
| United States - samples only |
All states | 3 - 5 days Monday - Saturday |
FREE |
| Canada |
All provinces |
4-7 days Delivery 7.30am - 5.30am Monday - Friday |
$17.95 |
| Europe |
All countries |
6-10 days Monday - Saturday |
$25.95 |
| Mexico and Central America |
All areas |
6-10 days Monday - Saturday |
$22.95 |
| Japan |
All areas |
6-10 days Monday - Saturday |
$28.95 |
| China (including Hong Kong) Taiwan, Singapore Thailand |
All states |
6-10 days Monday - Saturday |
$29.95 |
Russia | All states | 6-10 days | $30.95 |
| Australia and New Zealand | Including Tasmania | 6-10 days | $30.95 |
| South America | All countries | 6-10 days | $29.95 |
Free Delivery
Free shipping with USPS Priority Mail is available within the USA on orders of $150 or more, $250 to Canada and Mexico, $500 to Europe and Japan. For other areas, please contact us.